Privacy Policy for Elite Distributors.

Effective Date: 8/20/2024

1. Introduction

Welcome to Elite Distributors, a leading wholesale distributor specializing in smoke shop products, including vape, e-cigarettes, CBD, and smoking accessories. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, whether online or offline.

2. Information We Collect

To provide you with our services, we may collect and process the following types of personal information:

Contact Information: This includes your name, email address, phone number, and mailing address, which are necessary for processing orders and providing customer support.

Business Information: We may collect details about your business, such as company name, business type, and registration details, to facilitate wholesale transactions.

Transaction Data: This includes your purchase history, payment information, and billing details, which help us process and track your orders securely.

Usage Data: When you visit our website, we collect information such as your IP address, browser type, and browsing behavior to improve our website’s functionality and user experience.

3. How We Use Your Information

Your information is used to enhance your experience with Elite Distributors and ensure the best service delivery:

Order Processing: We use your information to process and fulfill your orders, including sending order confirmations, invoices, and shipping information.

Customer Support: Your contact information allows us to respond to your inquiries and address any issues related to our products and services.

Marketing and Promotions: We may use your information to inform you about new products, special offers, and updates. You can opt-out of receiving marketing communications at any time.

Website Improvement: We analyze usage data to optimize our website’s performance and improve user experience.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, and marketing efforts.

Legal Compliance: If required by law, we may disclose your information to comply with legal processes or protect the rights, property, or safety of Elite Distributors and our customers.

5. Data Security

We take the security of your personal information seriously. Elite Distributors, implements industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request corrections to any inaccurate or incomplete information.

Deletion: You can request the deletion of your personal information, subject to legal requirements.

Opt-Out: You can opt-out of receiving marketing communications from us at any time.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather information about your usage patterns. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

Elite Distributors, may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: sales.elitedistributor@gmail.com

Phone: (407)-601-6665

Address: 1716 Premier Row Suite A, Orlando, FL 32809, United States